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Frequently Asked Questions
Everything you need to know about ordering with Garden Sheds Online
FAQs
The right shed depends on how you plan to use it. For general storage, a standard apex or pent shed works well. For tools, bikes or valuables, a security shed is recommended. If you're unsure, our team can help you choose the best option.
Your shed should be positioned on level ground with some space around it for maintenance. Avoid placing it directly under trees or too close to fences or buildings where airflow is restricted.
Yes, a solid, level base is essential. Concrete, paving slabs or a suitable shed base system will ensure stability and extend the lifespan of your shed.
In most cases, no. Garden sheds are usually considered permitted development, as long as they meet height and size limits. It’s always best to check with your local council if you're unsure.
Yes, all of our sheds are built using high-quality, responsibly sourced timber. We do not use chipboard, OSB or other engineered wood materials in the structure.
Most of our sheds include windows as standard, and these can often be positioned to suit your layout. Windowless options are also available for added security.
Our sheds are designed to be durable and secure, with options to upgrade to reinforced security models. Additional locks and security features can also be added if needed.
Our shed floors are built to handle heavy use, including tools, equipment and machinery. Reinforced flooring options are available for heavier loads.
We offer a range of payment options including debit and credit cards. Payment methods will be clearly shown at checkout.
No, your personal information is kept secure and is never shared with third parties for marketing purposes.
No, all pricing is clear and transparent. Any delivery or installation costs (if applicable) will be clearly stated before you complete your order.
You’ll need clear access from the delivery vehicle to the installation area. If access is restricted, let us know in advance so we can plan accordingly.
Yes, installation is available on selected products. If installation is included, our team will handle everything for you.
Yes, many of our sheds are designed for self-assembly and come with clear instructions. Installation services are also available if preferred.
Yes, regular maintenance will help extend its lifespan. This typically includes treating the wood and checking the roof covering over time.
Yes, sheds can be insulated, especially if you're using it as a workspace, gym or office. This can be done during or after installation.
Yes, but all electrical work should be carried out by a qualified electrician to ensure safety and compliance with regulations.
Leaks are rare, but if you notice any issues, contact us as soon as possible and we’ll help resolve it quickly.
If you experience any issues, get in touch with our team with photos if possible. We’ll assess the problem and arrange a solution.
With proper installation and maintenance, a high-quality timber shed can last many years. Pressure-treated options offer even longer durability.